db98 Frequently Asked Questions

Creating a db98 account takes under two minutes. Visit the db98 Login page, click the registration option, and fill in your mobile number, preferred username, and a strong password. You must be 21 years or older to register. Once submitted, you will receive a one-time verification code via SMS to confirm your mobile number. After that your account is active and ready to deposit.

db98 uses a standard KYC process to keep the platform safe. You will need to submit a government-issued photo ID — a National ID card (NID), passport, or driving licence — plus a recent proof of address such as a utility bill or bank statement dated within the past three months. Documents can be uploaded as clear photos directly from your phone. Most accounts are verified within 24 hours of submission.

Use the 'Forgot Password' link on the db98 Login page. Enter the mobile number registered to your account and you will receive an SMS with a reset code valid for 10 minutes. Enter the code, then choose a new password of at least 8 characters containing a mix of letters and numbers. If your registered number is no longer active, contact [email protected] for manual account recovery.

No — db98 permits strictly one account per person. Duplicate accounts are detected automatically during KYC and when payment details are cross-referenced. If a duplicate is found, both accounts will be suspended and any pending withdrawals held pending investigation. If you believe an account was opened in your name without your consent, email [email protected] immediately.

To permanently close your account, email [email protected] with subject 'Account Closure Request' from your registered email address. Our team will process the request within 48 hours. Any remaining balance must be withdrawn before closure, and identity verification is required. If you are closing because of a gambling concern, we strongly recommend requesting self-exclusion instead — see our Responsible Gaming page for details.

bKash deposits on db98 are credited to your account in under 60 seconds in the vast majority of cases. Send the specified amount to the db98 bKash merchant number, enter the transaction ID in the deposit form, and the credit appears almost instantly. During very high-traffic periods — such as the start of a major BPL match — processing may take up to 5 minutes. If your deposit is not credited within 30 minutes, contact support with your bKash transaction ID.

The minimum deposit on db98 is ৳200 regardless of the payment method used. This applies to bKash, Nagad, Rocket, Upay, and direct bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank. There is no maximum deposit limit by default, though payment providers may have their own per-transaction caps. Contact support if you need to make a large deposit via bank transfer.

To withdraw to Nagad from db98, go to the Withdrawal section in your account dashboard, select Nagad as the method, enter your Nagad mobile number and the amount you want to withdraw (minimum ৳500), then confirm with your transaction PIN. Withdrawals to Nagad typically process within 15 to 30 minutes. Your account must be fully KYC-verified and the Nagad number must match the name on your db98 account before the first withdrawal is approved.

db98 charges zero platform fees on deposits and withdrawals. However, your mobile money provider — bKash, Nagad, or Rocket — may apply their own standard transaction charges on the payment network side, which are outside db98's control. Bank transfers are also fee-free from db98's end. Always check your provider's current fee schedule for the specific transaction type you are using.

The minimum withdrawal amount on db98 is ৳500 for all methods including bKash, Nagad, Rocket, and bank transfer. There is no maximum withdrawal limit for standard verified accounts, though very large withdrawals may require additional identity verification as a security step. Withdrawals from bonus balances are subject to the applicable wagering requirement being completed first.

Yes — cricket betting is one of db98's core offerings. BPL (Bangladesh Premier League), IPL, T20 World Cup, bilateral Test and ODI series featuring the Bangladesh Tigers, and major international tournaments are all covered with pre-match and live in-play markets. Markets typically include match winner, top batsman, total runs, wickets, and over-by-over specials. Odds update in real time during live matches.

db98 uses games from certified providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, all of which use independently audited Random Number Generators (RNG). These providers publish their RTP figures and are tested by third-party laboratories. No outcome is predetermined or manipulated. db98 does not modify game logic in any way — results are generated entirely by the provider's certified software.

Yes — db98 is fully optimised for mobile browsers and requires no app download. Open your Android or iOS browser, navigate to db98.bet, log in, and the full platform including cricket betting, slots, and live casino loads instantly. The site uses a responsive mobile-first layout so it fits any screen size without pinching or horizontal scrolling. Saving the site as a home-screen shortcut gives an app-like experience.

db98 offers a wide variety of slot games from providers including Pragmatic Play, NetEnt, and Microgaming. The catalogue includes classic 3-reel slots, modern 5-reel video slots, jackpot slots with progressive prize pools, and feature-rich games with free spin rounds, multipliers, and bonus buy options. New titles are added regularly. You can filter the slots library by provider, volatility, or RTP to find games that match your playing style.

db98's live casino section is powered by Evolution Gaming and Ezugi and includes a full range of table games streamed in real time with professional dealers. Popular titles include Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Andar Bahar, and Teen Patti — all especially popular with Bangladeshi and South Asian players. Stakes start low enough for casual play and go high enough for serious sessions. Games run 24 hours a day, 7 days a week.

db98 offers a welcome bonus to newly registered players on their first deposit. The bonus amount and percentage match are displayed on the promotions section of the site at the time of registration — terms can vary seasonally, especially around BPL, IPL, and Eid periods. To claim the welcome bonus, opt in during the deposit process. The bonus is credited to your account automatically once the qualifying deposit clears.

Every bonus at db98 carries a wagering requirement — a rollover multiplier that specifies how many times the bonus amount must be wagered before it can be withdrawn as real cash. The specific rollover for each promotion is stated clearly in the promotion's terms and conditions. Sports betting wagers typically contribute 100% towards the rollover, while some casino game categories may contribute at a lower percentage. Always read the T&C of each offer before opting in.

Yes — free spin winnings at db98 are converted into bonus funds and are subject to the rollover requirement stated in the specific promotion that awarded the free spins. The number of free spins, the game they are valid on, and the rollover multiplier are all stated in the promotion terms. Winnings from free spins credited as bonus funds cannot be withdrawn until the rollover is complete. Check the active promotion details in your account for the exact figures.

db98 rewards active players through ongoing promotions, reload bonuses, and seasonal offers — particularly around major cricket tournaments like BPL and IPL. A formal VIP tier programme is available for high-volume players; eligible players are identified and invited directly by the db98 team based on activity levels. If you believe you qualify for VIP consideration, email [email protected] and our team will review your account activity.

db98 uses industry-standard SSL encryption to protect all data transmitted between your device and the platform. Account access is secured with password authentication and two-factor verification. Financial transactions are processed via established payment rails including bKash, Nagad, and verified bank channels. Player funds are held separately from operational funds. The platform undergoes regular security reviews to maintain data protection standards appropriate for the Bangladesh market.

The minimum age to register and play on db98 is 21 years old. This applies to all players in Bangladesh without exception. Age is verified during the KYC process using government-issued ID. Any account found to belong to a person under 21 is closed immediately, all funds are forfeited, and the matter may be escalated to relevant authorities. db98 takes underage gambling prevention seriously and will not process any transaction for an underage account.

To self-exclude from db98, email [email protected] with the subject line 'Self-Exclusion Request', your account username, and the exclusion period you want (minimum 12 months). After identity verification, the exclusion is applied within 1 hour and cannot be reversed before the period ends. During self-exclusion you will not be able to log in, deposit, or place bets. Any new accounts opened under the same identity during the exclusion period will be closed and winnings voided.

To set a deposit limit on db98, email [email protected] with your registered email address, account username, the limit type (daily, weekly, or monthly), and the BDT amount you want applied. Reductions take effect immediately with no delay. Increases to an existing limit require a mandatory 24-hour cooling period before they become active — this is a deliberate safety feature. Deposit limits are one of several responsible gaming tools available free to all db98 players.